Stanford Human Resources

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Administrative Associates Development Program


These courses are offered specifically for Stanford’s administrative associates (1A1–1A5). The courses assist with issues and challenges faced by administrative support staff. Listings under the other TOD, FIN, and ITS categories are also open to administrative associates as well as to the broader Stanford staff population.


We recognize that you want a choice in the way you access your learning and development experiences so we provide both Classroom and Online courses.

pencil Classroom

Indispensable Assistant - August 19

TOD-5002


There’s no question that skilled administrative assistants and support staff members are vital to a successful management team. In this course, productivity experts offer proven techniques to help you become a more productive, valuable, and effective member of your organization. These new skills will inspire you to greater self-confidence so you can work more independently and solve problems more easily. Here are some of the practical “how-to” skills you will learn:

  • How to organize and control multiple projects and priorities
    even when reporting to multiple bosses;
  • How to keep the office running smoothly when the boss
    is away;
  • How to delegate effectively;
  • How to communicate assertively to get the help and resources you need to get the job done;
  • How to turn stress into positive energy;
  • How to overcome personal productivity roadblocks to managing time and resources more effectively, including problem-solving and decision-making techniques.

 

Date/Time: Tuesday, August 19, 9:00 - 4:00
Location: Encina Commons, Room 124

Instructors:

Janet Bailey


online Online

Building Productive Partnerships with Your Boss(es) - August 13 - NEW!

TOD-5029


Your relationship with your boss is probably your most important work relationship. A productive partnership can foster better and faster decisions, reduce frustration, and improve communication and trust. In this interactive webinar, you will learn how to:

  • Identify the benefits of, and barriers to, building a productive partnership with your boss(es);
  • Set expectations for communication preferences and how work is done;
  • Build trust while meeting your mutual needs;
  • Increase your visibility and value to your group.

NOTE: A STARS email reminder, sent to you a day prior to the webinar, will contain information about your webinar URL and the password to use to access it.

 

Date/Time: Wednesday, August 13, 9:00 - 10:00
Location: Webinar (computer and phone)

Instructors:

Karen Bantuveris